April 8, 2008

New Partner ACS R7 Features

Posted by David |

The Partner ACS R7 has just received a feature upgrade. The upgrade is referred to as the “O” release, as is reflected in the release number, which you can verify by pressing FEATURE 59 from any display telephone.

Press Feature 59 for Release info

Here is a run down of the new features included in the 91O release.

Hot Dial Pad

The Hot Dial Pad feature allows the you to simply start dialing a number on the key pad and your telephone will automatically select an outside line and dial out the number without having to lift the handset or activate the speaker. To use the feature you must program a button that will toggle the Hot Dial feature on or off. To program the Hot Dial feature do the following:

<-- Programming a Hot Dial Feature Button -->
1. Press FEATURE 00 to enter programming
2. Press a button with a light
3. Dial FEATURE 26 (Display should Read "Hot Dial")
4. Press FEATURE 00 to exit programming

Message Alert Notification

Message Alert Notification allows you to see the message status of extensions on your system other then your own. This is a welcome addition to the Partner ACS R7 feature set. I can’t tell you how often customers have asked if their Partner ACS system could perform this. Message Alert Notification requires you to program an auto dial button for the extension you would like to monitor for messages. The auto dial button will also serves as a means of calling that extension and seeing off-hook status. Once you have the Intercom Auto Dial button programmed, you need to program the Message Alert Notification button. The button when activated will show the message status of all extensions you have programmed on your phone for auto dial, with a red flashing LED.

<-- Programming an Extension Auto Dial button -->
1. Press FEATURE 00 to enter programming
2. Press a button with a light3. Press left INTERCOM button
4. Dial * and extension number
5. Press FEATURE 00 to exit programming 

<-- Programming a Message Alert Notification Button  -->
1. Press FEATURE 00 to enter programming
2. Press a button with a light
3. Press FEATURE 27
4.  FEATURE 00 to exit programming

Network Clock Synchronization

Leave your time change worries behind, the PARTNER ACS R7 will now automatically synchronize your system clock with the time sent from incoming Caller ID information.

Extension Name and Number Display

Displays the programmed extension name and extension number in the upper right of the extensions display.

Extension Name and Number Display

January 5, 2007

Let’s Go Swim with the Dolphins

Posted by fonemstr |

Whaleback SolutionsThe promise of VoIP has finally been realized and with the popularity of solutions from Vonage (and their hilarious commercials) and eBay’s Skype service, voice over ip is exploding upon the business world and in the home.

Well, we won’t be swimming with the dolphins, but we will be riding a whale back. Through our partnership with Whaleback Systems we are now offering the CrystalBlue Voice Service.

(more…)

January 3, 2007

Support Forums

Posted by fonemstr |

Just opened our brand new support forum. Our Support team will be hanging out here, so hit us with those pesky phone problems. We hope to have an active community of users that will make eTelephonesystems a great place to get help when you need it.

Check it out: Support Forums

December 16, 2006

Welcome to our Blog

Posted by fonemstr |

We our now part of the blogging nation! As part of our redesign we will regularly be posting articles about upcoming products, industry news, general information, tips and other sorted info about telephone systems found on our site.

Our redesigned site will now revolve around the Avaya Partner ACS and Panasonic Analog phone systems. Thru the years we have found these systems to be the best overall systems for small businesses based on price, performance, features and ease of use and installation.

We are also proud to announce that we are now a reseller for Whaleback Systems Managed IP PBX. This is next-generation IP Telephony with first-class sound quality that is truly amazing.

We look forward to an exciting year, so stay tuned.