PanasonicKX-NCV200 ACD Report Server/ Voice Mail System
Larger ImageACD Report Server/Voice Processing System with up to 24 Ports, 1000 Hours of Voice Storage and ACD Reporting
Features
- Initially 4 Ports(expandable to 24 ports using KX-TVA204 cards)
- 1000 hours storage
- 1024 Mailboxes
- Automated Attendant Service
- Email integration
- Windows based PC Programmable
- Live Call Screening
- Intercom paging
- Multi-lingual voice prompts
- Paging notification with call back number
- Variable playback volume/speed with pause
ACD Features
- Provides ACD client Reports
- Incoming call information reports and history
- Monitors incoming, answered, queues and agent activity
- Displays information as graphs
- Provides supervision monitor parameters
- Active calls, agent status, queue status and agent/group performance
- Reporting functions for detailed analysis by management
Item Info
- Requirements: Connects to a KX-TDA System with a KX-TDA0410 CTI card.
- Compatibility:
Documentation and Downloads
- Brochure:
- User Guide:
- Download:
