Programming your Voice Mail on the Partner ACS

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in Partner ACS


10 Aug 2015

Tips and Instructions on programming your voice mail system on the Avaya Partner ACS phone system.

Read more

Is it time to go with a Hosted Phone System?

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in Hosted Phone Systems


27 Jul 2015

Considering upgrading or buying a phone system? The days of the phone system in the closet are coming to an end. A hosted phone system in the cloud is something you should consider.

Read more

What is SIP and Do I Need it?

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in VoIP


7 Oct 2014

The Internet continues to change and disrupt many a businesses and VoIP (Voice over Internet Protocal) is without a doubt the future of telecommunications and SIP is a big part of it.

Read more

New! Panasonic KX-DT500 Series Digital Telephones

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in Panasonic


2 Oct 2014

Panasonic has refreshed it's digital telephones with the new 500 series. The new phones have a fresh and sleek new design and are compatible with the Panasonic TDA, TDE, NCP and NS1000 phone system.

Read more

10 Reasons to Upgrade your Partner ACS to IP Office

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in IP Office


8 Sep 2014

Boasting over 1.3 million installations worldwide the Partner ACS was one of the most popular and trusted small business phone systems manufactured in the last 15 years. Despite this success the emergence of VoIP has made small key systems like the Partner ACS a thing of the past and on November 8, 2010 Avaya officially declared the Partner ACS end of sale. We give you 10 great reason it's time to upgrade to the Avaya IP Office.

Read more

Two Great Systems That Go Great Together

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in Partner ACS, IP Office


8 May 2010

With the introduction of the IP OFFICE Essential Edition - Basic Version, the PARTNER ACS experience continues but is now overlaid on the IP OFFICE 500 v2 chassis. This allows current users of the PARTNER ACS to migrate existing PARTNER ACS telephones to the powerful IP Office Hardware Platform, thus giving PARTNER ACS a clear path to the future in the form of the IP OFFICE phone system.

Read more

Upgrading a Merlin 410 Control Unit to a Partner ACS

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in


12 Dec 2008

The AT&T Merlin telephone system was first introduced in 1983 and these workhorses are still in the field at many small businesses and to this day we get a fair amount of customers looking to ...

Read more

New Avaya Partner ACS R7 Features

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in Partner ACS


9 Apr 2008

The Avaya Partner ACS R7 phone system has just received a feature upgrade. The upgrade is referred to as the 'O' release, as is reflected in the release number, which you can verify by pressing FE...

Read more

Adding a Headset to your Avaya Partner ACS Telephone

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in Partner ACS


22 Mar 2008

For those of you that want to use a cordless headset, we recommend the Plantronics CT14 Cordless Headset. The CT14 can connect directly to the AUX port on a Partner 18D display telephone. Where as cordless headsets like the Plantronics CS500 series will not allow you to answer your phone remotely without the addition of an HL10 headset lifter, the CT14 allows you to answer calls that ring to your extension while your away from your desk and also to transfer that call from the ultra-compact dial pad without the need of any additional equipment.

Read more

Changing your Avaya Partner ACS Voice Mail Greeting

Avatar djd be657b888d596667c4ca262f0b2e797714c856d76328d89c6b2c7495dd386452 David Demers in Partner ACS


20 Feb 2008

Of all the technical support questions we receive, directions on how to re-record the main greeting of the office voice mail system is without a doubt our number one request. Every office usually has a voice mail guru but more often then not when that person leaves the business no one seems to know or have directions on changing the voice mail greeting. We're here to the rescue.

Read more